Privacy Policy
Last Updated: 17th March 2025

At Cloe. Hair Studio, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and store your data in compliance with the Australian Privacy Act 1988 (Cth).

 Information We Collect

We may collect personal information, including:
Name, email address, and phone number when booking an appointment.
Payment details when making a purchase.
Any information you provide through forms, messages, or interactions on our website and social media.

 
How We Use Your Information

We use your information to:
Book and manage appointments.
Process payments and provide services.
Respond to enquiries and customer support requests.
Send promotions, updates, and marketing (only if you opt-in).

 
Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or loss. However, no online transmission is completely secure, and you share your data at your own risk.

 
Sharing Your Information

We do not sell or rent your personal information. We may share data with third-party service providers (such as payment processors) when necessary to provide our services.


Your Rights

You have the right to:
Request access to the personal data we hold about you.
Request corrections to your information.
Opt out of marketing communications at any time.

For any privacy-related enquiries, please contact us at hello@cloehairstudio.com.au

 
Terms & Conditions
Last Updated: 17th March 2025

By accessing or using Cloe. Hair Studio's website and services, you agree to the following terms and conditions:

 Services & Appointments

All appointments require a deposit to secure the booking.

Cancellations or reschedules must be made at least 24 hours in advance, or the deposit may be forfeited.

We reserve the right to refuse service for inappropriate behaviour or failure to follow salon policies.

 

Pricing & Payments

Prices are subject to change without prior notice.

Full payment is required at the end of your service. We accept eftpos, cash and bank transfer.

 

Gift Vouchers & Promotions

Gift vouchers are non-refundable and must be used before the expiry date.

Promotions cannot be combined unless otherwise stated.

 

Liability

While we take every precaution, we are not responsible for any adverse reactions due to hair treatments, products, or services provided.

We recommend a patch test for sensitive clients before colour services.

 

Website Use

All content on this website (images, text, branding) is owned by Cloe. Hair Studio and may not be copied or used without permission.

We are not responsible for any third-party links or content accessed through our site.

 

Changes to Terms

We may update these terms at any time. Continued use of our website or services means you accept the latest version.

For any questions or concerns, please contact us at hello@cloehairstudio.com.au